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Rezup

Find out why customers cancel, in their own words

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What Rezup does

Rezup tells SaaS founders why customers cancel, in the customers' own words.

How it works

Connect Stripe with a read-only key. When someone cancels or downgrades, they get one short email from your name. They answer by voice or text, in any of 120+ languages, right in the browser, with no app or account.

What you get

Every answer is transcribed and translated into your language. AI groups the answers into reasons and ranks them by the MRR behind each, so you fix what costs the most first. You also get a weekly summary, alerts in Slack or Telegram, and a list of unhappy customers waiting for your reply.

Pricing

Free up to $5k MRR (50 responses a month), with AI analysis included. Paid plans follow your MRR: $29, $99 or $299 a month. Not on Stripe? Use a link, QR code or website widget instead.

Rezup pricing

Rezup has a free version, and some features or usage are paid. Uneed does not list exact prices yet: see the current prices on rezup.ai.

Is Rezup legit?

Uneed can't vouch for Rezup, but here is what it can check. Read the reviews and the site's terms before you pay or share personal data.

  • Maker: published by rezup, who has a public profile on Uneed.
  • Launched on Uneed on Oct 13, 2026, and still listed.
  • Community: Upvoted by 36 people, 2 reviews, 1 award: #3 Product of the Day.
  • Website: rezup.ai, Domain Rating 3 (DataForSEO).

What Uneed does not check: payments, refunds, or how Rezup handles your data.

What users say 2

2 reviews

An average shows from 3 ratings.

Used Rezup? Add your voice.

  • rezup gets notified, and replied to 1 of 2 reviews.
  • A star rating is enough. A few words help even more.
つーつー / Tsutsufoundernotes
Join つーつー / Tsutsu and 1 other
つーつー / Tsutsu's avatar

つーつー / Tsutsu

Oct 16, 2026

Most of us only see a cancellation as a number going down, so hearing the reason in the customer's own voice, in their own language, is a nice angle. Asking with one short email from the founder keeps it light, and ranking the reasons by the MRR behind them is a practical way to decide what to fix first.

foundernotes's avatar

foundernotes

Oct 13, 2026

Are founders mostly connecting Stripe so cancelers get one voice or text email, or starting from the MRR-ranked reason groups before they care about Slack alerts? Happy to do a free feedback recording where I walk a first cancel flow as a new user and call out anywhere I get stuck.

rezup's avatar
rezupMaker

Mostly the first one: connect Stripe, and every canceler gets one short email asking them to answer by voice or text. That part works on day one. The reason groups ranked by lost MRR only become useful once a few dozen answers have come in, so people usually start reading them after the first week or two. Alerts come last; by then founders want to hear about a big account leaving right away instead of finding it in the weekly view.

And yes, I’d love that recording. A first-time walk through the cancel flow is exactly what I can’t see myself anymore. Record it however is easiest for you and share it here or by DM. Thank you!

Publisher

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rezup
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Questions about Rezup

Rezup is a business product listed on Uneed, with a free version and paid features. It's tagged with Analytics, AI. See the best Analytics products for related options. Measuring how likely your customers are to recommend you? Turn the answers into a score with our free NPS calculator.

What is Rezup?

Rezup lets you find out why customers cancel, in their own words.

Is Rezup legit?

Uneed can't vouch for Rezup. What it can check: Rezup was launched on Uneed on Oct 13, 2026 by rezup and is still listed, upvoted by 36 people and reviewed by 2 users. Uneed does not check payments, refunds or data handling, so read the reviews and the site's terms before you pay or share personal data.

Is Rezup free?

Rezup has a free version. Some features or usage are paid. The current prices are on rezup.ai.

What are alternatives to Rezup?

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What category does Rezup belong to?

Rezup is listed under Business on Uneed.

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